Keep the search within Exeter when that helps
For a resident whose relatives, friends or health professionals are based in Exeter, choosing a home elsewhere in the city can preserve those relationships without moving care far away.
Nursing needs should shape the shortlist
If the person requires registered nursing, ask specifically what support is needed day and night. The Dales can then explain whether its staffing and care model are appropriate rather than relying on a broad description such as “frail elderly”.
Plan how family contact will work
Families in St Thomas may be able to visit frequently, but it is still useful to agree who is the main contact and how updates are shared. Ask what happens after an appointment, fall, change in medication or significant change in wellbeing.
Visit with the resident’s routines in mind
Think about preferred wake-up times, meals, television, hobbies, faith, quiet time and social contact. Ask how the home protects those ordinary preferences once care tasks and clinical needs are added around them.
Independent help while you compare
For wider care-planning information, see Devon County Council — Adult social care, the NHS social care and care homes guide and the CQC guide to choosing social care.